Participatory continuing design: “Living with” videoconferencing in rehabilitation
Research output: Chapter in Book/Report/Conference proceeding › Book chapter › Research › peer-review
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Participatory continuing design: “Living with” videoconferencing in rehabilitation. / Aanestad, Margunn; Driveklepp, Anne Merete; Sørli, Hilde; Hertzum, Morten.
Participatory Design and Health Information Technology. ed. / Anne Marie Kanstrup; Ann Bygholm; Pernille Bertelsen; Christian Nøhr. Amsterdam : IOS Press, 2017. p. 45-59 (Studies in Health Technology and Informatics, Vol. 233).Research output: Chapter in Book/Report/Conference proceeding › Book chapter › Research › peer-review
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TY - CHAP
T1 - Participatory continuing design: “Living with” videoconferencing in rehabilitation
AU - Aanestad, Margunn
AU - Driveklepp, Anne Merete
AU - Sørli, Hilde
AU - Hertzum, Morten
PY - 2017
Y1 - 2017
N2 - While much research emphasizes design-before-use, we here study design-in-use. The notion of participatory continuing design is introduced to draw attention to the ongoing work of incorporating information and communication technology into work processes in healthcare institutions. Through an empirical case study of how telemedicine, in the form of videoconferencing, was taken up in a rehabilitation hospital in Norway, the nature of such ongoing experimentation, learning, and redesign is described. When contrasted with traditional design-before-use practices, participatory continuing design differs in terms of its timing, object, process, outcome, and participants. We offer recommendations for how such processes can be supported in healthcare organizations.
AB - While much research emphasizes design-before-use, we here study design-in-use. The notion of participatory continuing design is introduced to draw attention to the ongoing work of incorporating information and communication technology into work processes in healthcare institutions. Through an empirical case study of how telemedicine, in the form of videoconferencing, was taken up in a rehabilitation hospital in Norway, the nature of such ongoing experimentation, learning, and redesign is described. When contrasted with traditional design-before-use practices, participatory continuing design differs in terms of its timing, object, process, outcome, and participants. We offer recommendations for how such processes can be supported in healthcare organizations.
KW - Faculty of Humanities
KW - Participatory design
KW - Design in use
KW - Configuring practice
KW - Healthcare
U2 - 10.3233/978-1-61499-740-5-45
DO - 10.3233/978-1-61499-740-5-45
M3 - Book chapter
SN - 978-1-61499-739-9
T3 - Studies in Health Technology and Informatics
SP - 45
EP - 59
BT - Participatory Design and Health Information Technology
A2 - Kanstrup, Anne Marie
A2 - Bygholm, Ann
A2 - Bertelsen, Pernille
A2 - Nøhr, Christian
PB - IOS Press
CY - Amsterdam
ER -
ID: 172814842